1. Who We Are
Insurance Pro Agencies (“IPA,” “we,” “us,” or “our”) is an insurance agency network headquartered in Illinois. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at insuranceproagencies.com (the “Site”), use our services, or interact with us through SMS, phone calls, or email.
2. Information We Collect
2.1 Information You Provide
- Contact Information: First name, last name, phone number, email address, and zip code when you submit a quote request form.
- Insurance Information: Type of insurance you are interested in (e.g., auto, home, renters, condo, motorcycle, landlord).
- Quote Request Details: The type of coverage you are looking for, your state of residence, and any additional details you provide to help us find the right quote for you.
2.2 Information Collected Automatically
- Device & Browser Information: IP address, browser type, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and scroll depth.
- Cookies & Tracking: We use cookies, Google Analytics (GA4), and similar technologies to analyze site usage and improve your experience.
3. How We Use Your Information
- To provide you with insurance quotes through our quoting partners.
- To send you SMS messages containing your personalized quote link.
- To contact you by phone regarding your insurance quote request.
- To send follow-up emails about your quote or insurance options.
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our rights.
4. SMS & Phone Communications
When you submit a quote request form on our Site, you consent to receive:
- SMS Messages: We will send you a text message containing a link to start your insurance quote. Message and data rates may apply. Message frequency varies. You may receive up to 5 messages related to your quote request.
- Phone Calls: You may receive phone calls from Insurance Pro Agencies or our quoting partners to assist with your insurance needs. Calls may be made using automated technology or artificial intelligence (AI) to assist with initial qualification and routing.
- Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You can opt out of phone calls by informing the caller or by contacting us at the information provided below.
5. Third-Party Quoting Partners
When you request a quote, we may share your contact information with our licensed insurance quoting partner to facilitate your quote. Our quoting partner is one of the largest personal lines insurance agencies in the United States and provides access to 50+ carriers in 49 states.
When your information is shared with our quoting partner:
- Licensed insurance agents from our quoting partner may contact you to discuss coverage options.
- Your information is subject to our quoting partner's privacy policy in addition to this one.
- Our quoting partner handles quoting, binding, and servicing of personal lines policies.
- You are not obligated to purchase any policy.
6. Cookies & Analytics
We use Google Analytics 4 (GA4) and Microsoft Clarity to understand how visitors use our Site. These services collect anonymized usage data including pages visited, session duration, and user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
7. Data Security
We implement commercially reasonable security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Quote request data is retained for up to 24 months. You may request deletion of your data at any time by contacting us.
9. Your Rights (CCPA & State Privacy Laws)
Depending on your state of residence, you may have the following rights:
- Right to Know: Request what personal information we have collected about you.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out of Sale: We do not sell your personal information to third parties. Sharing with VIU for the purpose of providing you an insurance quote is not considered a sale.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
10. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was last revised. Your continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to opt out of communications:
- Email: support@insuranceproagencies.com
- Phone: (866) 209-0186
- SMS Opt-Out: Reply STOP to any text message