Workers Comp vs. General Liability: What's the Difference?

Two of the most important small business policies — and two of the most confused. Here's the complete breakdown. Updated August 2026.

Get Quotes for Both →

Backed by Munich Re. 750,000+ businesses insured. Get your certificate of insurance instantly.

🏆A+ AM Best Rated (Munich Re)🏢750,000+ Businesses InsuredGet a Quote in 10 Minutes📄Instant Certificate of Insurance🕐24/7 Online Policy Management

The one-sentence difference:

Workers comp covers your employees when they get hurt on the job. General liability covers everyone else — customers, clients, visitors, and the public — when your business causes them harm.

Side-by-Side Comparison

Coverage FeatureWorkers CompensationGeneral Liability
Who it protectsYour employeesThird parties (customers, public)
Employee on-the-job injury✅ Covered❌ Not covered
Customer slip & fall at your business❌ Not covered✅ Covered
Property damage to client's property❌ Not covered✅ Covered
Medical bills for injured employee✅ Covered (no-fault)❌ Not covered
Lost wages for injured employee✅ Covered❌ Not covered
Advertising injury / defamation❌ Not covered✅ Covered
Legally required?Yes (most states, 1+ employees)No (but usually contractually required)
Typical annual cost$800–$20,000+ (payroll-based)$400–$2,500+ (revenue-based)

Real-World Claim Scenarios

👷 Workers Comp Claims

  • A plumber cuts their hand on a pipe fitting during a job
  • A restaurant employee slips on a wet floor in the kitchen
  • A delivery driver is in a car accident while on a work route
  • A warehouse worker develops a repetitive stress injury from lifting
  • A landscaper is exposed to pesticide chemicals and requires medical treatment

🛡️ General Liability Claims

  • A customer slips on a wet floor in your retail store
  • A contractor accidentally damages a client's flooring during a renovation
  • A restaurant guest gets food poisoning from a menu item
  • A landscaper's mower throws a rock and damages a neighbor's window
  • A cleaning crew knocks over and breaks a client's valuable sculpture

How Workers Comp Pricing Works

Workers comp premiums are calculated on total payroll, not revenue. The formula is: Payroll ÷ 100 × Class Code Rate × Experience Modifier = Annual Premium

IndustryClass CodeTypical Rate per $100 Payroll$300K payroll = WC Cost
Office / Clerical8810$0.15–$0.35$450–$1,050
Retail Store8017$0.60–$1.20$1,800–$3,600
Restaurant9083$1.50–$3.00$4,500–$9,000
Landscaping0042$3.00–$6.00$9,000–$18,000
Roofing5551$10.00–$25.00$30,000–$75,000
Electrical5190$2.50–$6.00$7,500–$18,000

Bottom Line: You Need Both

Workers comp and general liability are not competing alternatives — they cover fundamentally different risks and work together as the core of any complete small business insurance program. Once you have employees, you legally need workers comp. GL protects you from customer and client claims that workers comp will never cover. ERGO NEXT can quote both simultaneously — get your complete coverage package in one place.

Get Workers Comp + GL Together

Get a Free Quote in 10 Minutes →
🏆A+ AM Best Rated (Munich Re)🏢750,000+ Businesses InsuredGet a Quote in 10 Minutes📄Instant Certificate of Insurance🕐24/7 Online Policy Management

Want us to text you the link instead?

SMS only. No spam. Reply STOP to opt out.

Frequently Asked Questions

Workers comp covers injuries and illnesses that happen TO your employees as a result of their work. General liability covers injuries or damage that happen TO third parties (customers, visitors, the general public) as a result of your business activities. A customer who slips in your store is a GL claim. An employee who slips in your store is a workers comp claim. The injured party determines which policy responds.