Workers Comp vs. General Liability: What's the Difference?
Two of the most important small business policies — and two of the most confused. Here's the complete breakdown. Updated August 2026.
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The one-sentence difference:
Workers comp covers your employees when they get hurt on the job. General liability covers everyone else — customers, clients, visitors, and the public — when your business causes them harm.
Side-by-Side Comparison
| Coverage Feature | Workers Compensation | General Liability |
|---|---|---|
| Who it protects | Your employees | Third parties (customers, public) |
| Employee on-the-job injury | ✅ Covered | ❌ Not covered |
| Customer slip & fall at your business | ❌ Not covered | ✅ Covered |
| Property damage to client's property | ❌ Not covered | ✅ Covered |
| Medical bills for injured employee | ✅ Covered (no-fault) | ❌ Not covered |
| Lost wages for injured employee | ✅ Covered | ❌ Not covered |
| Advertising injury / defamation | ❌ Not covered | ✅ Covered |
| Legally required? | Yes (most states, 1+ employees) | No (but usually contractually required) |
| Typical annual cost | $800–$20,000+ (payroll-based) | $400–$2,500+ (revenue-based) |
Real-World Claim Scenarios
👷 Workers Comp Claims
- →A plumber cuts their hand on a pipe fitting during a job
- →A restaurant employee slips on a wet floor in the kitchen
- →A delivery driver is in a car accident while on a work route
- →A warehouse worker develops a repetitive stress injury from lifting
- →A landscaper is exposed to pesticide chemicals and requires medical treatment
🛡️ General Liability Claims
- →A customer slips on a wet floor in your retail store
- →A contractor accidentally damages a client's flooring during a renovation
- →A restaurant guest gets food poisoning from a menu item
- →A landscaper's mower throws a rock and damages a neighbor's window
- →A cleaning crew knocks over and breaks a client's valuable sculpture
How Workers Comp Pricing Works
Workers comp premiums are calculated on total payroll, not revenue. The formula is: Payroll ÷ 100 × Class Code Rate × Experience Modifier = Annual Premium
| Industry | Class Code | Typical Rate per $100 Payroll | $300K payroll = WC Cost |
|---|---|---|---|
| Office / Clerical | 8810 | $0.15–$0.35 | $450–$1,050 |
| Retail Store | 8017 | $0.60–$1.20 | $1,800–$3,600 |
| Restaurant | 9083 | $1.50–$3.00 | $4,500–$9,000 |
| Landscaping | 0042 | $3.00–$6.00 | $9,000–$18,000 |
| Roofing | 5551 | $10.00–$25.00 | $30,000–$75,000 |
| Electrical | 5190 | $2.50–$6.00 | $7,500–$18,000 |
Bottom Line: You Need Both
Workers comp and general liability are not competing alternatives — they cover fundamentally different risks and work together as the core of any complete small business insurance program. Once you have employees, you legally need workers comp. GL protects you from customer and client claims that workers comp will never cover. ERGO NEXT can quote both simultaneously — get your complete coverage package in one place.
Get Workers Comp + GL Together
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